Privacy Policy
Effective Date: [23 June 2025]
V-Patrol is a product owned by V-Patrol Security Sdn. Bhd., developed in partnership with Scorpius Solutions (Development & Operations Partner) and SS Group International (Investment & Finance Partner).
This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with Malaysia’s Personal Data Protection Act (PDPA 2010) and international standards such as the General Data Protection Regulation (GDPR).
1. Information We Collect – We collect various types of data depending on how you use our platform:
A. Personal Data
- Full Name
- Contact Number
- Email Address
- National ID / Passport Number
- Employee ID
- Company / Organization Name
B. Employment & Operational Data
- Assignment Details
- Shift Schedules
- Attendance Records
- Patrol and Checkpoint Logs
C. Device & Usage Data
- IP Address
- GPS Location
- Device ID and OS version
- Login and access logs
D. Multimedia Uploads
- Photos and videos from patrol or incident logs
- Audio recordings (if used)
- Digital signatures
E. Payroll Data
- Salary and wage details
- Allowances and deductions
- Bank account information (for salary disbursement)
- EPF, SOCSO, EIS, and PCB contributions
2. Mobile App Permissions – Our mobile app may request access to:
| Permission | Purpose |
|---|---|
| Location (GPS) | Real-time guard tracking and attendance verification |
| Camera | Capture images for checkpoints or incidents |
| Microphone | Record audio (if feature is enabled) |
| Storage | Store and upload reports, images, and evidence |
| Device Info | Device security validation and tracking |
You may revoke permissions from your device settings, but some features may be limited.
3. How We Use Your Data – Your information is used to:
- Manage assignments, attendance, and patrols
- Enable real-time monitoring and compliance reporting
- Process employee payroll and statutory contributions
- Send alerts, updates, and push notifications
- Improve platform performance and user experience
- Comply with legal, operational, and audit requirements
4. Legal Basis for Processing – We may process your data based on:
- Your explicit consent
- Performance of a service contract
- Compliance with legal obligations
- Our legitimate interest in operating a secure and efficient system
5. Data Sharing & Disclosure – We do not sell your personal data. Your information may be shared with:
- Your authorized employer representatives
- Cloud hosting, payroll, and analytics providers (under strict contracts)
- Government or enforcement agencies when required by law
6. Data Retention – Your data will be retained for as long as:
- Required to fulfill the above purposes
- Required by Malaysian labor, tax, or statutory laws
- Required for dispute resolution or historical audit
Once no longer needed, your data will be securely deleted or anonymized.
7. Data Security – We protect your information through:
- SSL/TLS encrypted communications
- Role-based access and login controls
- Secure servers and cloud infrastructure
- Regular backups and system audits
8. Your Rights –You have the right to:
- Access, update, or correct your data
- Withdraw your consent (where applicable)
- Request deletion (subject to law)
- Request a copy of your data (data portability)
- Lodge a complaint with the Data Protection Authority
9. Cookies and Analytics – We use cookies and tracking technologies to:
- Manage secure user sessions
- Analyze usage patterns
- Improve navigation and features
You can manage cookie preferences in your browser.
10. International Data Transfers
Where required, we may transfer data outside Malaysia with adequate protection, in compliance with PDPA and GDPR.
11. Children’s Privacy
V-Patrol is intended for use by adults only. We do not knowingly collect personal data from individuals under 18 without consent.
12. Policy Updates
We may update this Privacy Policy occasionally. Significant changes will be notified on our website or via email.
Last Updated: [23 June 2025]
12. Contact Us
V-Patrol Security Sdn. Bhd.
📧 Email: support@vpatrolsecurity.com
📞 Phone: +60 3 95499942
🏢 Address: No. 62, 2nd Floor Jalan Radin Anum Bandar Baru Sri Petaling, Kuala Lumpur, Malaysia, 57000